Terms and Conditions
UK orders from Myrumpypumpy.co.uk
We are doing our best to dispatch goods within 48 hours since an order being placed. We are shipping via Royal Mail. If you wish to get your equipment for weekend please place your order no later than Wednesday before afternoon. Please allow 3 working days for delivery. Delivery charges are based on estimated weight of packed goods. Prices are calculated with accordance of Royal Mail price lists for packet parcels.
If you are not happy with your purchase for any reason then please inform us via our contact form within 7 days and we will exchange them or refund your payment when the goods are received back by us. Please note that postage charges are non-refundable if you are returning the goods for any reason other than faulty item. Please also ensure you obtain a certificate of posting available free from the post office or send to us by recorded delivery so you have evidence they were posted. Goods will be exchanged only if they have not been worn, used or otherwise soiled and are in original, undamaged packaging. If goods have been damaged then please inform us as soon as possible, before returning the goods to us and we will exchange or offer a full refund. We reserve the right to return the goods to the manufacturer for inspection before issuing a refund. If the manufacturer deems the fault not to be of the product Myrumpypumpy.co.uk reserve the right not to issue a refund.
Our contract with you
After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product or products as advertised by us. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product(s) has/have been despatched (your order status will change to Dispatched). The contract between you and us is only formed when we send you the Shipping Confirmation and post ordered goods.